Every new arrival is met personally. The aim is to work out quickly who they are and whether they are ready to play.
If yes, find them on the list. If not, help them enter on the spot - it takes under a minute and it is the difference between somebody playing and somebody leaving.
Two minutes, standing where everybody can hear. Do not read out regulations - name the four things that matter.
Add the format, the control and the number of rounds, and say when the prize-giving is - people plan their evening around that - the opening announcement.
The step people skip, and the one that ruins round one when they do. Pairing is done from the players actually present, not from the entry list.
Once the field is confirmed, the pairings are generated. Your job is to make sure everybody sits in the right place.
The governing principle: stop the emotion, gather the facts, decide, and get the tournament moving again.
If the event has not started, enter and confirm them. If it has, check whether they can be added without breaking the pairing.
Do not promise the impossible. Explain calmly and offer them the alternative.
Check with both players. Once the error is confirmed, correct it or pass it to the organizer.
A gentle word first. A firmer one if it repeats.
Prompting is not allowed. Stop it immediately.
Do not get drawn into a long argument. The decision exists so the tournament can continue.
The finish is not only about results. It is the part people remember, and the part that decides whether they come back.
The full ceremony, with the order of the categories and the timing - the prize-giving. And take the group photograph while everybody is still together - what to shoot.
The human half: meeting people at the door, explaining the format, announcing pairings, keeping the room calm and closing the evening. At an amateur event one person usually does both jobs.
Four things in two minutes: the format and number of rounds, the time control, that results are reported to you, and that disagreements are brought to you rather than argued out. Then the time of the prize-giving.
Because pairing from the entry list rather than the room produces empty tables: somebody's opponent never turned up and their round is wasted. Untick the no-shows and add the walk-ups first.
Stop the argument, hear both players in turn, check the position or the fact that the game ended, decide, and record it. If a player disagrees, say the decision is needed now and offer to discuss it after the event.
If the pairing has not been made, enter them normally. If it has, check whether they can be added without breaking the draw - and if not, say so plainly and offer the next event rather than promising something impossible.
Check the results, close the tournament, announce the winners, recognize a few individual players beyond the podium, take the group photograph and name the date of the next event before people disperse.
There are no club or arbiter roles in the app: the create button is available to everyone. You can announce a tournament today and run it this weekend.
when there are more than ten players and nobody should be knocked out
when the field is small and fairness matters most
when you simply want to get together and play
The bot is constantly improved based on real tournaments. If you need a feature that isn't there yet, message the developers right inside the bot with the /support command. Many features appeared exactly because organizers asked for them, and useful ideas get added quickly.
The formal side - arbiting. Preparation - the organizer's checklist. The opening - what to announce. The finish - the prize-giving.